Contact Us

Use the form on the right to contact us by email

351 B Baker Street
Nelson, BC, V1L 4H6
Canada

7784632017

ethical apparel for the conscious consumer. Proudly Made in Canada since 2006

Shipping and Returns

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Shipping & Returns

Shipping

All Web Orders ship within 3 business days of the order date via Canada Post . Ground delivery takes 1-7 days .

Express Shipping is available for an additional fee. Orders placed before 11 am with the Express Shipping option will ship via Express Post that same day . Orders placed after 11 am with the Express Shipping Option will ship via Express Post the next business day . Express Post takes 1-3 business days within Canada and the US

Can I Get It Faster ?

We now offer next day shipping via Express Post. Select that option at the checkout . Orders placed with Express Shipping will ship within 1 business day via Canada Post Express Post - our fastest shipping  option

Returns

Not completely in love ? That's okay!

You may return your item for exchange or refund within 2 weeks of the date of delivery.  Merchandise must be returned in its original condition with the tag still on. Original shipping fees are non-refundable. The customer will accept responsibility for shipping charges on items returned to Lilikoi. Lilikoi will pay to ship new items to the customer.  We strongly suggest that you use a tracked method of shipping.  Clearance items are final sale and not eligible for refund or exchange.  Refunds are processed within 2-3 weeks of your items being returned to inventory .

Return it to us at 351 B Baker Street Nelson BC V1L4H6

Please contact us by email for a return form . This form must be included to ensure proper credit.